Reference

How Dakabat Looks After Your Information

This page is about one thing: the details you hand us when you open an account, top up through bKash, or place a cricket bet on BPL night.

Account dataPayment recordsYour rightsContact us

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What We Collect And Why It Matters

Dakabat Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you register, we hold the basics: your name, phone number, and the mobile wallet you deposit with. A bKash, Nagad or Rocket transaction leaves a record — the amount, the time, the reference number — and we keep that so your account wallet balances and

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so we can verify a withdrawal is really yours. We log the device you sign in from and how you move between browser and app, because that continuity is how we keep a returning session secure. We do not sell your details. We share them only
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with the payment partners needed to clear a deposit, or where local law in an eligible region requires it. How long we hold each record depends on the legal window that applies to financial and account data in your region, not on a fixed number we
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made up. If a rule in your area limits what we may keep, that rule takes priority over anything written here, and eligibility itself depends on local law.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

HANDLING AND CONTROL

How We Store, Secure And Return Your Data

Here is the practical side of how your information lives on Dakabat. We cover storage, cookies, the security around your login, how long records stay, and the exact step to ask for a change. Nothing here is abstract — it is the flow you actually go through.

Data handling

Your account and payment records sit behind encrypted connections. We use them to run deposits, verify withdrawals and settle your bets — not for anything you did not sign up for.

Cookies and device

We set cookies to keep you signed in as you switch from mobile browser to app. You can clear them in your browser; doing so signs you out and resets that continuity.

Account security

Login runs through an OTP sent to your registered number. We flag a sign-in from a new device so a returning session on your phone stays yours and yours alone.

Retention and changes

We hold records for the period local law sets for financial data, then remove them. To request a correction or deletion, verify your number with support and tell us what to change.

REACH THE TEAM

Where To Send A Privacy Request

If you want to see, correct, or remove what we hold, come straight to us. Each channel below reaches the account team that handles data requests, and we ask you to verify the number on file before we act, so nobody else can pull your records.

Team online

In-app account help

Open the account menu, tap Help, and choose the data or privacy option. It threads your request to the team that can check your wallet history and act on it.

Email the privacy desk

Write to the privacy address listed in your account settings with your registered number. We reply to the same details on file so the answer only reaches you.

Wallet verification step

Before we change anything tied to bKash, Nagad or Rocket, we confirm the phone number and last transaction reference. That check protects your account wallet from someone else.

Privacy Questions You Might Ask

Short, straight answers to what people actually ask us about their data — from what we keep to how you get it removed. If yours is not here, the support channels above reach a person who can check your account.

Your name, registered phone number, the wallet you use, and your transaction and betting history. We keep these to run your account, clear payments and verify withdrawals — nothing beyond that.

Only with the payment partner needed to process that specific deposit or withdrawal, and where local law in an eligible region requires it. We do not sell your data to advertisers.

Contact support through the in-app account menu or the privacy email in your settings. After we verify your registered number, we act on a request to view, correct or delete your records.

For the period local law sets for financial and account data in your region. Once that window closes and no rule requires us to keep them, we remove them.

So your session stays secure as you move between mobile browser and app. A sign-in from an unfamiliar device gets flagged, which protects your account wallet from unauthorised access.

Yes. Both account access and the data rights you can exercise depend on your local law and whether your region is eligible. Where a local rule applies, it takes priority.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal InfobKash FastMoney AccountDakabat Login

How Dakabat Looks After Your Information

How We Store, Secure And Return Your Data

Data handling

Cookies and device

Account security

Retention and changes

Where To Send A Privacy Request

In-app account help

Email the privacy desk

Wallet verification step

Privacy Questions You Might Ask

01 What personal data does Dakabat keep about me?

02 Do you share my bKash or Nagad details with anyone?

03 How do I ask to see or delete my information?

04 How long do you hold my transaction records?

05 Why do you track which device I log in from?

06 Does my access or privacy right depend on where I am?

Privacy Policy

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